FAQ - Frequently Asked Questions

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Autism Storyworld is a website created to give parents, carers and educators of young children with Autism (ASD) the resources to make their life easier, taking away as much of the stress as possible from life’s everyday activities such as shopping, getting dressed and interacting with others.  We are here to help you, so you can help the child now for a brighter future.

Autism Storyworld provides parenting solutions for challenging behaviour with one-on-one coaching and parent training programs to support parents of young children with autism spectrum disorder (ASD).

All parent coaching and training programs are conducted by autism parent coaches who have professional training in behaviour management and education. The coaches also relate from the parent's perspective with their real-life experience parenting children themselves with autism and developmental delays.

We also provide handcrafted  life skill story books, resources and other information for children to learn about everyday life skills, things we take for granted like shopping, playing, greeting people to name a few. We’ve gone through the stress of our sons not understanding what to do and why. From our real-life experiences, we wish to share our learnings with you so you can avoid the pain and stress.  We would like to contribute in making  your life a little easier and your child’s everyday life less challenging, focusing on a positive future.

Our stories are designed to involve the child. This then gets them more excited and enthusiastic about the story as well as learning the life skill. When children enjoy something, they tend to remember it better and learn from it.  That’s what our stories do, they get the child to understand different situations or tasks in their life and guide them on how to act or respond appropriately by including them in the story.

Yes they will.  The stories work because they are simple, easy to read and contain the key steps that kids need to know right now, to understand situations, tasks and events in their life.

There is no timeframe given when your child will learn the life skill from the story book because each child is unique. Considerations that need to be taken into account include the child's developmental age (not chronological age), how often the story book is read, and how often the life skill is practice, just to name a few.

Results vary from child to child depending on their individual learning needs.  Best outcomes are achieved for the child, when you follow our Guide and Helpful Info resources which are provided with every story book purchased.

The stories are created to be most useful for Pre-Kinder, Kinder, Prep and Primary (Elementary) school year levels 1 - 6, but at the end of the day the stories are appropriate according to the level of each individual child’s understanding and learnings required.

In relation to children with autism, developmental age should be taken into account and not necessarily chronological age.

Absolutely!  You can use our stories in the classroom as they are learning materials.

Please be aware that all products purchased on our website are for personal use only.  No commercial use permitted.

In simple terms, you can use our products for personal and educational purposes, as long as you are not directly or indirectly making money or trying to make money from our products.

Once you have purchased a story from The Story Shop, you will receive a downloadable link to access the digital product.  We use PDF & Zip Files.  No physical product will be shipped to you.

Yes, simply Contact Us and as soon as it becomes available, we will let you know.

Please note - When our products say "Sold Out" we are revising and updating them.

We are constantly adding to and updating The Story Shop with new stories.  So please make sure you look at our website regularly for new stories, and special offers.

Please send us an email at hello@autismstoryworld.com and let us know what story you are after and we can add this to our collection of stories to create.

Absolutely!  Once you download the story book it is yours to keep forever.  You can print as many copies as you like.  Please be aware that all of our products are protected by Copyright law.

Try copy the link from your email and paste in a new window in your browser.  If this does not work, please send us an email at hello@autismstoryworld.com and we will make sure you receive your product files asap!

Absolutely!  Our website is Level 1 PCI Compliant that provides a secure shopping cart.  Our site uses 256-bit encryption technology just like the major banks use to keep your information secure.  All information including your sensitive payment information is fully protected and secure at all times.

SendOwl is a third party app we use to store and deliver our products to our customers. Basically it’s the digital courier/taxi that automatically delivers the products to customers once payment has been received.  The advantage of using SendOwl is that it’s perfectly safe and customers receive their digital goods instantly, with no waiting. 

Please refresh your browser and see if this works. If you still have difficulty accessing our site please send us a message through our Contact Us page.  If this is not possible, we would appreciate if you sent an email to us at hello@autismstoryworld.com thank you.

As a Member of the Autism Storyworld website, you can Log In to view your order history, payment receipt and download all products that you have purchased via The Story Shop.

You can become a Member for free.  Sign up for Member Login here

Yes!  For any Services that we may offer via Subscription there is no lock in contract, cancel anytime.

Please be aware, to avoid the next recurring payment, you will need to cancel your Subscription at least 15 days before the next payment date.

Further information can be found in our Terms and Conditions.


Absolutely! We offer a 6 month "Any Reason" 100% money back guarantee on our digital download eBooks. If you feel that our digital download products you have purchased do not suit your needs, we will gladly give you a full refund of monies received within 6 months of your purchase. 


In the event that the digital product is damaged, we will issue you a replacement. If you purchase duplicate digital products (accidentally purchased the same eBook), we will issue you a refund on the unwanted purchase.

We are so confident in what benefits our products provide that we are happy to go above and beyond the requirements of Australian Consumer Law. Further information can be found in our Terms and Conditions.

Sure!  Please go to our Contact Us page to find out how to reach us.

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